To access the Clinical Information System (IS) network, you must have access to both Omnissa Horizon Client and the RSA SecureID Authenticate applications.

Omnissa Horizon Client Should be installed on your computer/laptop using the following instructions:

Omnissa Horizon Client Installer

NOTE TO STUDENTS:   Your UMMH network account information is sent via email to you from the IS Service Center with the subject line: ACTION NEEDED: UMass Memorial Health Login Account Setup for <your name>  

You may access the UMMH network using Omnissa via the Omnissa Horizon Client or an internet browser.
Follow the instructions HERE to connect to Omnissa via the web.

To access the Clinical Information System (IS) network, you must have access to both FollowMe Desktop (FMD) and the RSA SecureID Authenticate (RSA) applications.

RSA provides an additional authentication method (an 8-digit code) that must be entered when working remotely, off-site, or on a non-UMass Memorial network. RSA SecureID Authenticate (RSA) should be installed on an iPhone or Android smartphone using the steps below:

1. Download the RSA SecurID Authenticate app on iOS using the App Store or on an Android using the google Play Store App.
2. You must now finalize the installation by continuing to the following:
   
   Clinical Users: Use the following guide to finalize installation. RSA Installation Instructions
   
   Medical School Users: After the install you will be asked to Scan QR code or Enter Details. You will need to call Clinical IS Support to obtain a registration ID to move forward. This code is only available to the medical school by calling Clinical IS Support Center at (508) 334-8800.