Adult Diabetes Care at UMass Memorial Health

Team-Based Model of Individualized Diabetes Care
The adult care team, led by clinical chief Samir Malkani, MD, includes endocrinologists (MDs), nurse practitioners, certified diabetes care and education specialists (CDCESs), nutritionists, nurses, and patient care assistants who collaborate to customize care plans for individuals living with Type 1 and Type 2 diabetes.
- Blood Glucose Management System was developed to improve blood sugar control and outcomes for all hospitalized UMass Memorial patients with diabetes through a standardized approach to inpatient care. The system integrates coordinated meal delivery, blood glucose testing and insulin administration, as well as adjusting insulin based on the carbohydrates in each meal. Staff training has strengthened collaboration among nursing, dietary services and diabetes management. The program has improved glucose management and reduced hospital stays for individuals with diabetes by 25%.
- Diabetes Care Coach Program provides intensive, individualized support to individuals who are struggling to manage their blood sugar, connecting them with dedicated coaches who help with medications, daily management, nutrition, lifestyle changes, and barriers to care. Coaches work alongside the patient’s clinical team and maintain frequent contact between office visits, helping to set achievable goals and address challenges.
- Diabetes in Pregnancy Program provides specialized care for women with Type 1, Type 2 or gestational diabetes. The diabetes care team works closely with maternal-fetal medicine specialists and nutritionists to adjust treatment as needs change and provide individualized guidance. This team approach provides ongoing support to help protect the health of both mother and baby throughout pregnancy and after delivery.
Contact the UMass Memorial Diabetes Care Clinic
Schedule or Cancel an Appointment; Urgent Diabetes Medical Issues
Call (508) 334-3206, Monday - Friday, 8:00 AM - 5:00 PM
After Hours, Weekends & Holidays
Call (508) 334-1000. Have the operator page the adult endocrinologist on call
Diabetes Endocrinologists
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Alexandra Albert, MD, PhD
Combined MD-PhD: Yale University School of Medicine
Residency: UMass Chan Medical School
Fellowship: UMass Chan Medical School -
Madona Azar, MD, MPH
Medical School: St Joseph’s University, Beirut
Residency: Robert Wood Johnson Medical School (currently Cooper University Hospital)
Fellowship: Penn State College of Medicine & U. of Oklahoma -
Julie Chan, MD
Medical School: Tufts University School of Medicine
Residency: Lahey Clinic
Fellowship: Lahey Clinic
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Crystal Cobb, DO
Medical School: Campbell University School of Osteopathic Medicine
Residency: UMass Chan Medical School - Baystate
Fellowship: Emory University
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Richard Haas, MD, FACE
Director of Gestational Diabetes
Medical School: University of California at San Francisco
Residency: Mount Sinai Medical Center & University Health Center of Pittsburgh
Fellowship: Columbia Presbyterian Medical Center -
Andrea Kassai, MD, PhD
Education: University of Debrecen, Hungary Medical & Health Sciences Centre
Residency: Memorial Hospital of Rhode Island, Alpert Medical School of Brown University
Fellowship: National Institute of Diabetes and Digestive and Kidney Diseases, National Institutes of Health -
Samir Malkani, MD
Clinical Chief, Division of Endocrinology, Diabetes and Metabolism
Medical School: All-India Institute of Medical Sciences
Residency: Griffin Hospital, Yale University School of Medicine
Fellowship: UMass Memorial Medical Center -
Mark O'Connor, MD
Medical School: UMass Chan Medical School
Residency: Mary Hitchcock Memorial Hospital
Fellowship: Massachusetts General Hospital -
Rutu Shah, MD
Medical School: Smt. N.H.L. Municipal Medical College, India
Residency: The Christ Hospital, Cincinnati
Fellowship: Washington University School of Medicine in St. Louis
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Pavani Srimatkandada, MD
Medical School: New York Medical College, Valhalla, NY
Fellowship Program: Boston University Medical Center
Residency Program: Boston University
Care Team Provider Spotlights
Victoria Andersen - Clinical Nutritionist & Diabetes Educator
Cheryl Barry - Certified Diabetes Care and Education Specialist
Jamee Bresee - Physician Assistant
Ashley Bustos - Diabetes Educator
Julie Carrier - Child Life Specialist
Fernanda Costa - Certified Diabetes Care and Education Specialist
Clare Foley - Nurse Practitioner
Sarah Franklin - Nurse Practitioner
Lindsey Gurry - Nurse Practitioner
Christine Hoogasian - Nurse Practitioner
Maritza Jerome - Obesity Medicine
Susan Kim - Nurse Practitioner
Nancy Morris - Nurse Practitioner
Mark O'Connor - Endocrinologist
Prateek Shukla - Endocrinologist
Nancy Sidhom - Nurse Practitioner & Certified Diabetes Care and Education Specialist